Twenty Management GroupAI automation for small business
Dover, Delaware · United States+1 302 205 7514admin@twentygroup.xyz
Engagements

Scoped to the business, quoted after the audit.

We do not publish packages, because a two-person agency and a thirty-person real estate office do not need the same system. Every engagement follows one of three shapes.

Nothing is quoted before we have seen how your business actually runs.

Shape one

Audit & Blueprint

A fixed-scope diagnostic. You receive a written automation plan you own outright — build it with us or with anyone else.

Process mapping sessionOpportunity register, rankedWritten implementation planTwo-week turnaround
Fixed fee, quoted on scope
Shape two — most common

Build & Install

The full implementation. We build from the blueprint, integrate, and train your team until it runs unattended.

Everything in Audit & BlueprintLead acquisition & management buildTask automation across adminIntegration with existing toolsTeam training & documentation
Project fee, quoted on scope
Shape three

Retained Partner

Ongoing ownership of your automation. We monitor, refine and extend the systems as the business changes.

Monitoring & issue resolutionMonthly performance reviewContinuous refinementNew automations as needed
Monthly retainer
Included regardless of shape

The standards that do not change.

Fixed scope in writing

No open-ended hourly work. You know what is being built and what it costs before it starts.

A single point of contact

The person who mapped your process is the person who builds it.

Documentation you keep

Every system handed over with plain-language notes and full access.

Thirty days of aftercare

Adjustments after go-live are part of the build, not an extra.

Common questions

Answered plainly.

Most first builds are live within four to six weeks of the blueprint being signed off. Smaller single-process automations are often running inside two.

Rarely. We build around your existing CRM, inbox, phone system and accounting tools. If something genuinely cannot support the work, we will say so before you spend anything.

That is not the objective. In practice it removes low-value work from the people you already employ, so their time goes to clients and revenue instead of admin.

That is what the audit is for. Most owners can describe the frustration but not the process — mapping it is our job, not yours.

You do. Documentation and access sit with your business, whether or not we continue on retainer.

Not sure which shape fits?

That is the point of the audit. We will tell you which engagement makes sense — including when the answer is none of them.

Book a free AI audit